Refund & Payment Policy Page

Payment Process

  • Upon payment confirmation, your item is reserved and prepared for shipment by our manufacturer.

  • All payments are final once the product is dispatched.

Returns & Refunds

1. Voluntary Returns (Change of Mind):

  • Accepted within 3 days of delivery.

  • Items must be unused and in original packaging.

  • The customer covers the return shipping costs to our supplier. Refund excludes original shipping fees.

2. Defective/Damaged Items:

  • Please notify us via email within 3 days (attach photos/video as proof).

  • We’ll provide a prepaid return label and process a full refund or replacement.

3. Refund Timeline:

  • Processed within five business days after receiving the returned item.

  • Allow 7–10 business days for the amount to reflect in your account.